Cloud Telephony
What is Cloud Telephony?
Cloud Telephony is a modern communication solution that allows businesses to handle calls over the internet instead of traditional phone lines. It eliminates the need for physical infrastructure, providing businesses with greater flexibility, scalability, and efficiency.
Why Choose MASLINK Cloud Telephony?
- Cost-EffectiveReduce infrastructure and maintenance costs with our cloud-based solutions.
- Scalability Easily scale your communication system as your business grows.
- 24/7 ReliabilityEnsure uninterrupted connectivity with our secure and high-performance cloud network.
- Advanced Features Enjoy call routing, IVR, call recording, analytics, and more.
- Seamless Integration Connect with CRM, ERP, and other business applications effortlessly.
Our Cloud Telephony Services
1. Virtual Number Solutions
Get a dedicated business number with smart call routing and IVR capabilities.
2. Interactive Voice Response (IVR)
Automate customer interactions and streamline call management with a multi-level IVR system.
3. Toll-Free Numbers
Boost customer engagement by offering toll-free numbers for effortless communication.
4. Click-to-Call Solutions
Enhance customer experience by enabling instant call connections directly from your website or app.
5. Call Recording & Analytics
Monitor and analyze call data to improve service quality and business performance.
6. Bulk SMS & Voice Broadcasting
Deliver important messages, promotions, and alerts to customers instantly through SMS and voice broadcasting.